Team

A good team is always at the core of any successful business. The Agency for Control of Outstanding Debts (ACOD) has more than 70 employees working in four offices on the territory of Bulgaria and one office in Romania. The company is headquartered in Sofia and has offices in Varna and Veliko Tarnovo.

The main focus of the company is the so-called "soft collection" implemented through an increasing number of employees working in a call center.

ACOD's success is also secured by its strong legal department. Numerous team of legal advisors operate on the territory of Bulgaria, communicating with local courts and an established network of bailiffs. The company's operations are also supported by its administrative staff and professional analytical team.

ACOD's employees successfully adapt to the specifics of various debts depending on the experience and versatility of the company's business partners. The high level of professionalism is supported by the ethical standards applied when communicating with our clients. They ensure the preservation of the creditor's image and do not harm the client's dignity in a bid to keep the existing contact with them in the future, since for ACOD indebted individuals are not debtors, they are partners.